Return Policy

Return Policy

Last updated June 02, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@judetechnology.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Jude Technology, Inc.

Attn: Returns

RMA #

800 Battery Avenue SE, Suite 100  

Atlanta, GA 30339  

United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS   

The following items cannot be returned or exchanged:

    ●     Manufacturers which do not allow returns.   


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

Please Note

     ●     A 20% restocking fee will be charged for all returns in excess of $50.00.     

    ●     Sale items are FINAL SALE and cannot be returned.        

    ●     All returns are subject to manufacturer return policies. Please call or email us with any questions prior to making your purchase.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(470) 731-5833

sales@judetechnology.com